Westlake Part Time Sales & Front Desk Associate
Part Time • Austin
Replies within 24 hours
Benefits:
- Competitive salary
- Employee discounts
- Training & development
- Flexible schedule
Sales & Front Desk Associate - Sales-Focused Role with Growth Potential
Perks and Benefits:
- Clear career advancement to management positions (Assistant Manager, Manager) and beyond
- Competitive hourly base pay plus tips and generous sales bonuses
- Comprehensive medical, dental, and vision insurance
- Merit-based pay increases based on performance
- Paid vacation
- Complimentary service membership for your dog
About the Position: At Scenthound, the Sales & Front Desk Associate plays a crucial role in driving membership saleswhile providing excellent customer service. We are looking for someone with a strong sales mindset, passionate about delivering results.
Requirements:
- Proven sales experience and confidence (membership sales highly valued)
- Customer service experience (retail or restaurant)
- Comfortable with computers and technology
- Passion for dogs and their health & wellness
- Reliable transportation
- Willingness to work in a smoke-free environment
Who We’re Looking For: A goal-driven, sales-oriented individual who is passionate about both sales and customer service. The ideal candidate is self-motivated, outgoing, and ready to advance their career through our training programs to become a Scenthound Manager.
Key Responsibilities:
- Drive membership sales through effective education on dog health and wellness
- Boost performance metrics, including average ticket price, rebook ratios, service add-ons, and retail sales
- Develop and follow up on membership leads to convert prospects into loyal members
- Manage customer profiles, handle phone inquiries, and schedule appointments
- Handle daily cash transactions with accountability and accuracy
- Resolve customer concerns and work to retain memberships by exceeding expectations
- Maintain a clean, welcoming reception area and adhere to Scenthound’s sanitary practices
- Assist with other duties as directed by the Scenter Manager
Required Skills and Abilities:
- Confidence in selling services and products
- Strong ability to connect with customers (both canine and human!) and deliver exceptional customer service
- Ability to learn and explain our products and services, and educate dog parents on the value of Scenthound’s offerings
- Effective communication skills, both in-person and over the phone
- Independent problem-solver, guided by Scenthound’s values and culture
- Attention to detail, strong time management, and efficient scheduling
- Accountability for yourself and others in meeting Scenthound standards
If you’re passionate about sales and want to build a career in a fast-growing company that values health and wellness, we want to hear from you!
Compensation: $15.00 - $22.00 per hour
(if you already have a resume on Indeed)
Or apply here.
We advocate for the health and well-being of dogs.
We are one team with one mission. We trust, respect and support one another.
We bring good energy to our work.
We believe in what we do.
We work with purpose. We are driven by a desire to make a positive impact.
In-house training, clear career path, attainable advancement.